This textbook has been designed to support students who are studying Communication during the first semester of the first year. This textbook has been created by lecturers from the University of Malawi - Bunda College of Agriculture. The intention of the Communication Skills course and this textbook is to provide students new to tertiary education, with the prerequisite language skills required to excel in the higher education environment. To this end the course’s objectives are:

All students at BCA on completion of the Communication Skills course should be able to:

• use study techniques to process, store and use the information and skills taught in
• their subjects;
• apply the various systems and processes used by the institutional library to search
• and retrieve information;
• listen actively and create accurate comprehensive and accurate notes;
• read books and resources and retain the information gleaned therein;
• express themselves clearly using the written word;
• perform well in examinations and tests.