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Acknowledgements and thanks

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Learning outcomes

Learning pathway and key activities

  Unit 1: The lifelong distance learner
    » Learners speak about learning online
    » Clarifying expectations with learners
    » It's not about computers - it's about people!
    » Netiquette and other niceties
    » Supporting learners in blended and fully online environments
    » Case studies - delivering e-learning in South Africa
Unit 2: Open learning & e-learning
    » Empowering learners through open learning
    » E-learning and e-learning 2.0
    » E-learning case studies
    » Using mobile technologies for learner support
    » Case studies - mobile technology in use
Unit 3: Supporting learning
    » Approaches to teaching
    » Constructivism
    » The five stages that learners go through in an e-learning programme
    » Case study - the five stages in action
Unit 4: Asynchronous communication
    » Getting to know your institution's asynchronous tools 
    » Asynchronous tools on the Web 
    » Case studies - using asynchronous communication
    » Guidelines for mediating asynchronous communication
Unit 5: Tutorials & webconferencing
    » Why tutorials?
    » Collaborative learning activities for face-to-face and synchronous online sessions
    » Leading face-to-face tutorials
    » Telephonic support and instant messaging (IM)
    » Leading online tutorials
    » Dipping into virtual worlds
Unit 6: Assignments to support the learning process
    » The role of assignments in supporting learning
    » Building collaboration into assignments
    » Case study - a collaborative assignment
    » Giving constructive feedback on assignments
    » Giving audio feedback via podcasts
    » Using e-portfolios for assessment
    » Preventing plagiarism in the digital era
Criteria for learner support

Support for tutors

The Web in plain English

    » Glossary A-E
    » Glossary F-J
    » Glossary K-O
    » Glossary P-T
    » Glossary U-Z